Geocon Maintenance

Something not right in your apartment? Our assistant will log it and get the right trade on the way.

Already lodged?

Check progress securely with your case reference and email.

Lodge any time: 24/7
To lodge: ~3 min
Track your request: 1 ref.

Is it an emergency?

For an active leak, sparks or a burning smell, no power, gas, entry failure, or anything that puts people or property at immediate risk, don't lodge online. Contact your building manager directly, or call 000 if life is at risk.

01 · Select your issue

Select your issue category

Choose the closest match. We'll show the likely response time and a quick fix to try, then send it straight to our team.

Have photos? Once your case is lodged, attach them right in the chat using the paperclip icon at the bottom left of the message box. They'll go straight onto your case.

Issue category

!Water leak (urgent)Leaks, damp patches, water through ceilingDoors & locksSticking doors, handles, locksAppliancesOven, cooktop, dishwasher, rangehoodPaintingPaint marks, touch-ups, poor cutting-inPlumbingTaps, toilets, drains, hot waterElectricalLights, power points, switches

Kitchen & cabinetryBenchtops, cupboards, drawers, wardrobesCleaningBuilder’s clean, paint or glue residue, debrisWindowsWindow tracks, seals, latches, blindsWalls, ceilings & cracksCracks in plaster, cornices or skirtingBathroom & tilingShower screens, tiles, grout, siliconeHeating & coolingAircon, exhaust fans, ventilation

Floors & carpetCarpet, timber, vinylAccess & intercomIntercom, fobs, entry systemsBalcony & exteriorBalustrades, facade, outdoor areasSmoke alarms & fire safetyBeeping or faulty smoke alarms, sprinklersCar park & storageCar spaces, storage cages, car park gatesBuilding & common areasLifts, foyers, garbage chutes, pool & spa

Something elseNot listed above

1 / 4 · Swipe

Select a category above to see the likely response time and a quick fix.

02 · Track your case

Track your case

Check on an existing case

Enter the email you used to lodge (and your case reference if you have it). Our assistant will email you a one-time code to confirm it's you, then show you where your case is up to.

Email used to lodge

you@example.com

Case reference number (optional)

e.g. 00012345

For your privacy, we never show case details until you've confirmed the code sent to your email.

Geocon